Volume 5, Issue 5 - February 3, 2012

inCommon - e-Newsletter for Saint Joseph and Flaget Employees

Top Story

Watch the Super Bowl for Debut of Ad Campaign

Kentucky’s newest health system is keeping with a national tradition in breaking its new advertising campaign during the Super Bowl broadcast. KentuckyOne Health’s campaign, designed to express our pride and ambition to improve health care for Kentuckians, will help build brand awareness throughout the Commonwealth.

The campaign’s TV spots will debut during the Super Bowl this Sunday, Feb. 5 (the New York Giants and the New England Patriots will kick off at 6:25 p.m.). KentuckyOne Health negotiated ad rates directly with local TV stations in Louisville and Lexington, making the high-visibility ads affordable. The campaign will also include local billboard, newspaper and radio ads.

The TV spots will feature KentuckyOne Health employees in our facilities around the state — so, get your Super Bowl party started, then settle in to enjoy the game and catch a glimpse of a colleague or two!

Visit KentuckyOneEmployees.org for the latest news regarding KentuckyOne Health. You can submit your burning questions and read issues of Integration Update.

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News

Saint Joseph Jessamine Sponsors 'Think Pink'

Saint Joseph Jessamine RJ Corman Ambulatory Care Center is sponsoring this weekend's "Think Pink" — two days of athletic events in Jessamine County that will put the focus on breast-cancer awareness. At tonight's East Jessamine vs. West Jessamine girls’ and boys' basketball games, a pink game ball will be used at the tip-off. The players will wear pink T-shirts during warm-ups, as will the Asbury University men’s and women’s teams in games against the St. Louis College of Pharmacy on Saturday. The Asbury women’s game will also feature the pink ball.

Saint Joseph Cancer Center is also helping with the festivities and will be available to help people learn about prevention, diagnosis and treatment. Pink T-shirts will be available for purchase, with the proceeds donated to the Susan G. Komen Foundation.

The East-West girls’ game is scheduled for 6 p.m. tonight; the boys are set to take the court at 7:45 p.m. Asbury’s games against St. Louis College of Pharmacy are Saturday, with the women at 2 p.m. and the men at 4 p.m.

Free Tax Service

The Central Kentucky Economic Empowerment Project (CKEEP) is a coalition of local nonprofits led by United Way. CKEEP provides fast and free tax preparation and filing services for hardworking families earning less than $50,000. CKEEP focuses on ensuring that those eligible for the Earned Income Tax Credit, or EITC, are able to claim it. The result — up to $5,750 in EITC back into the hands of local working families and ultimately spent in our community. Scheduling an appointment for the free tax services is
easy — just call 2-1-1. Help spread the word!

Thanks for Wearing Red TODAY!

Thanks for participating in National Wear Red Day today, Feb. 3! As you know, Saint Joseph and KentuckyOne Health are the central Kentucky sponsor of the “Go Red For Women” movement. Visit GoRedForWomen.org to join the thousands of women who are learning to reduce their personal risk for heart disease. While online, take the Go Red Heart Check-Up and learn the signs of a heart attack and stroke, your risk factors and how to connect with others to improve your heart health with several free tools.


Watch a Go Red for Women video,

Just a Little Heart Attack.

Physician Enterprise Update

Physician Enterprise includes more than 100 physicians, practicing in Saint Joseph and Flaget clinics and hospitals. Physician Enterprise was established in 2010 to improve our ability to care for patients across central and eastern Kentucky and make that care more affordable. Watch for regular Physician Enterprise spotlights in inCommon.

Spotlight On: Dr. Elizabeth Elkinson
Saint Joseph Berea is pleased to announce that Elizabeth Elkinson, MD, is now with Saint Joseph Obstetrics and Gynecology Associates and is available to see patients in the Medical Office Building at Saint Joseph Berea. Dr. Elkinson is board-certified by the American Board of Obstetrics and Gynecology. She specializes in gynecology services only: women’s preventative care, hormone replacement therapy, innovative minimally invasive surgery, management of urinary incontinence, heavy/irregular periods, uterine fibroids, prolapse, management of abnormal pap smear and many other GYN issues. To schedule an appointment call 859.985.8100.

New Blue Cross and Blue Shield Identification Cards

As a result of the KentuckyOne Health merger, some administrative changes are being made to the CHI Medical Plan provided by Blue Cross and Blue Shield of Illinois. These changes do not impact your coverage or your ability to participate in the plans. Due to the administrative changes (the group number that appears on your card is changing), you will be receiving a new ID card this month.

Your new ID card becomes effective March 1, so you should continue to use your current ID card through Feb. 29. Beginning March 1, it is important that you present your new ID card at your doctor’s office or any place you receive medical services so that your health care providers are able to access your coverage information.

Again, this change is purely administrative and has no impact on your coverage or benefits. You should continue to contact Blue Cross and Blue Shield of Illinois with questions about medical coverage, benefits or claims or Medco with questions about prescription drug coverage, benefits or claims. If you have any questions regarding this change, please contact your local human resources department.

Protect Patient Data
ITS Requirements for Flash Drives, Passwords, Secure Emails

Following the Mobile Device Security communication, ITS Security is now introducing the Protect Patient Data communication. Key actions for how you can Protect Patient Data are:

Need to use a flash drive? Use an IronKey.
CHI has selected the IronKey secure USB flash drive device as the standard to be used on all MBO and national computers. Details for how to get an IronKey are at InsideCHI>AboutCHI>CHI Secure.

Need to unlock your CHI network account or reset your password? Use CHI Password.
On Jan. 25 CHI Password was upgraded so that you can create your own 4-digit pin, unlock your account, change your password, and easily access the tool from a new link on Inside CHI under My Tools or from a built-in Internet Explorer Favorites bookmark. Go to CHI Password online at chipassword.catholichealth.net or by phone at 866.236.0441 for these new features. Your CHI network account is the one you use to login to your computer and for Inside CHI, Webmail and Standard Time and Attendance. See a demo at Inside CHI>AboutCHI>CHI Secure.

Need to securely send an email to someone outside of CHI? Determine if you need to type #secure# in the subject line.
An IT security tool automatically detects protected health, personal and credit card data (PHI, PCI, or PII) and encrypts the email. When sending scanned documents/images that include PHI, PCI, or PII data (the security tool doesn’t always detect the data in scans), or when sending an email with confidential information (that isn’t PHI, PCI or PII), encrypt the email yourself manually by typing #secure# in the subject line. Go to the CHI Secure Protect Patient Data pages on Inside CHI to find out more.

Click here for a Protect Patient Data poster for your area.

Encryption Software Upgrade for Laptop Computers

NEXT TUESDAY, FEB. 7, an automatic process will upgrade the encryption software on all CHI laptop computers which will require a reboot. Please make sure your laptop is logged onto the CHI network on Feb. 7; or, perform a do-it-yourself installation prior to the automatic upgrade. If you use a laptop for clinical purposes and taking time to reboot the computer could affect patient care, use the self-installation process. More information, including the self-installation steps, is available on Inside CHI.

SafetyFirst

SafetyFirst: Repeat-Backs and Read-Backs

“That’s correct.”

Two simple words can make a big difference. When you communicate routine, but important information, use the repeat-back technique to make sure what you said is what was heard.

Here’s how it works:

Sender/Nurse: I’m calling because Mrs. Campbell’s blood pressure dropped to 78 over 50.
Receiver/Physician: I understand. Mrs. Campbell’s blood pressure is now 78 over 50.
Sender/Nurse: That’s correct.

What happens when you order a beverage at Starbucks or pick up a burger at your local fast food restaurant? The Starbucks employee writes your order on the cup, then calls the drink order to the barista who is making it: That’s a tall, nonfat, extra-hot latte.

This technique is called read-back. It’s nearly identical to repeat-back except you write down the information — rather than relying on your memory. Importantly, the Joint Commission requires read-backs for all telephone orders and telephone reporting of critical lab values.

Repeat-backs and read-backs are one of the seven safety behaviors we’re learning and adopting as part of our SafetyFirst initiative.

Saint Joseph and KentuckyOne Health reminds you to learn and adopt repeat-backs and read-backs to make care safer for our patients and each other.

Watch for more information about safety and error prevention techniques to put into practice as part of the SafetyFirst initiative! Watch a video about the initiative here!

SafetyFirst Mandatory Training — Sign Up Now!

Every staff member must attend mandatory safety and error prevention training. No matter where you work — from ambulatory surgery to accounting or from health information to housekeeping, you can help find and fix safety problems.

Sign up for the classes via LEARN. Search for “Safety First” and choose the course titled “Safety First—Everyone’s Role in Preventing Errors.” After selecting the course, click on “show class schedule.” After clicking on “show class schedule,” you will be taken to a page with multiple class listings at many different campuses. Choose the one that best suits your need. Find the class you want, then click the enroll button to register yourself for the class. Managers are encouraged to help sign their employees up for these mandatory classes.

NOTE: ALL EMPLOYEES, CLINICAL AND NON-CLINICAL, ARE REQUIRED TO COMPLETE TRAINING. Sign up via LEARN.

Learn more about the SafetyFirst initiative.

 

Events

Saint Joseph Cancer Center Open House

Thursday, Feb. 9
5 to 7 p.m.
3470 Blazer Parkway (near Saint Joseph East)

Saint Joseph Cancer Center invites you to an Open House at its second Lexington location. Enjoy wine and hors d'ouerves while you tour these areas of the Blazer location:

Saint Joseph Radiation Oncology
Saint Joseph Hematology/Oncology
Saint Joseph Infusion Center

SJB Bake Sale

Tuesday, Feb. 14
10 a.m.-1 p.m.
Outside Gift Shop

Sponsored by the Saint Joseph Berea Relay for Life Team. If you are baking, please bring your items to the gift shop area at 9 a.m.

UK Basketball Ticket Raffle

Raffle tickets on sale Feb. 8-17
Tickets are $5 each
Purchase locations:
SJE Administration
SJH Volunteer Services Office
SJJ Administration
Building D Education Offices (4th Floor)
Pinnacle Center Business Office (Peggy Wilkins)

Win 2 lower-level tickets to the UK vs. Vanderbilt Basketball game Saturday, Feb. 25. The Saint Joseph Hospital Foundation is sponsoring this raffle. The funds raised will be used to support the Saint Joseph Radiology Program. The tickets were generously donated by Dyno Nobel, Inc. The winner will be drawn on Monday, Feb. 20. For more information, please contact Anna Taylor at 859.313.2055.

Blood Drives in Lexington

Saint Joseph Hospital
Tuesday, Feb. 21
5 a.m.-noon
Cafeteria

Wednesday, Feb. 22
9 a.m.-4 p.m.
Cafeteria

Saint Joseph East
Tuesday, Feb. 21
7:30 a.m.-2 p.m.
MOB Education Center STE 200

All donors are asked to pre-register by clicking here to schedule your donation appointment online using sponsor code 034-522 or by calling 1.800.775.2522. All prospective donors must present a valid photo I.D. (such as a driver's license, government I.D. or student I.D.). Visit kybloodcenter.org to learn more about the donation process.

Why give blood? Every two seconds, someone somewhere in Kentucky needs blood, and you never know when you or someone you know might need it. KBC needs 400 volunteers each day to give blood. Only blood from volunteers can be given to a sick patient. And, some patients need a lot of blood to live. There is no substitute for human blood. It cannot be produced in a laboratory. It must be donated by people.

Maternity Education Classes

Ongoing classes in 2012
FREE for employees
The Women's Hospital at SJE
For class information and registration, visit sjhlex.org.

The Women's Hospital at Saint Joseph East offers a variety of maternity education classes. Employee perk: classes are FREE (as long as you attend; “no shows” are billed the full price of the class). New this year: Breastfeeding Support Group. Only offered to moms who deliver at The Women's Hospital, moms and babies are welcomed to attend and participate in a group structured environment to discuss any problems they may be having or to receive/offer breastfeeding support. Group is led by one of the lactation nurses.

Education

Upcoming LEARN Assignments

Check your LEARN account regularly for your assignments, so you are not past due on mandatory training! Modules that are currently assigned are:

Course Name Dates Offered Affected Employees

SafetyFirst — Everyone’s Role
in Preventing Errors

NOW-June 2012 All employees must attend this onsite training; register through LEARN.

All assignments are mandatory unless marked optional.

Mailbag

Letter to Saint Joseph Berea

To the emergency room staff:

"You all helped save our little girl and you'll never be forgotten. You all are in our prayers every day now.

We love each of you that worked on her that night even though we were in shock.

Thanks for being so good at what you do. She is doing so great. She truly is a miracle and God has a big plan for her."

Photo Gallery


SUBMIT YOUR PHOTOS: 
Share your photos of events and celebrations! Send them to KaraFitzgerald@sjhlex.org.

Business of the Year Award

The Jessamine County Chamber of Commerce named Saint Joseph Jessamine RJ Corman Ambulatory Care Center "Business of the Year" for 2011. SJJ Administrator Chris Bowe accepted the award at the chamber's 2012 Annual Meeting & Awards Dinner Jan. 19 held at RJ Corman's hanger in Nicholasville.

SJJ Administrator Chris Bowe, right, with Rick Corman, left, after accepting the Business of the Year award on SJJ's behalf.


Community Health Fair in Bardstown

Flaget Memorial Hospital staff members hosted a health fair for the community Jan. 28.
Photos taken by Laura LaRue, director of Flaget's emergency department.

Left to right were the speakers at the event: Dr. Amy Farrell, OB/GYN; Dr. Rob Farrell, bariatric (weight loss) and general surgeon; Dr. Charles Sowder, emergency department physician; and Dr. Mark Abramovich of Flaget Primary Care Associates.

Eva Prewitt of the Nelson County EMS, right, gave a free Vial of Life cup to several health fair participants.

Dr. Amy Farrell, center, discussed women’s health with Sue Bennett, left, and Evelyn Watkins, right.

Michelle Riley, RN (left), clinical educator, and Angela Florek (right), special events/marketing coordinator, were two of the organizers of the Flaget Community Health Fair.

Orthopedic Surgery Coordinator Michelle Osborne, RN, discussed surgery options with a health fair participant.


World Day of Healing

World Day of Healing is one of three CHI Feast Days. Since 1992, Pope John Paul II has celebrated World Day of the Sick (CHI calls this celebration, World Day of Healing) on February 11, the day on which the Church celebrates Our Lady of Lourdes. This celebration has three consistent themes:

1. First, it reminds all to pray intensely and sincerely for those who are sick;
2. Secondly, the celebration invites all people of faith to reflect on and respond to human suffering; and
3. Lastly, this day recognizes and honors all persons who work in health care ministry.

If you are interested in a prayer service, a video reflection, and/or Pope Benedict XVI’s
message for this year’s observation of the World Day of Sick click here.