Emergency Department

At Saint Joseph Health System, we understand how stressful a trip to the emergency room (ER) can be. That's why we are continuously improving our services, policies and processes so you are in and out of the hospital as fast as possible, while still receiving the same great care that you expect from us.

As of April 25, 2010, we have reinvented, redefined and recommitted our process and have introduced the No-Wait Emergency Rooms at Saint Joseph Hospital, Saint Joseph East and Saint Joseph - Jessamine to better serve Fayette County, Jessamine County, Anderson County, Bourbon County, Clark County, Franklin County, Madison County, Scott County, Woodford County and surrounding areas.

Reinvented and Redefined.

The concept behind a No-Wait ER is to begin emergency care within five minutes of arrival. Physical and logistical changes have been made, from the first step you take through the front door till the minute you leave the department.

Traditionally, you were met by a receptionist, who began the registration process; then you were moved to a triage nurse, who assessed your condition and prioritized your treatment and when finished, you were directed back to the waiting area to wait for a room assignment. With a No-Wait ER, the triage process begins at the door. You are automatically seen by an ER nurse, who is authorized to begin treatment, according to your needs, within the first five minutes. After this initial encounter you will be escorted to the appropriate treatment area.

Emergency care you can count on.

At Saint Joseph Health System we are always looking for ways to improve your experience. Introducing the No-Wait ER is one more example of our commitment to holistic care that treats the whole person - mind, body and spirit. We understand that when you turn to us for emergency care, you are putting your trust in us during a very emotional time. It is always our goal to honor that trust with dignity, compassion and respect and to always be guided by our mission.

The No-Wait ERs at Saint Joseph Hospital, Saint Joseph East and Saint Joseph - Jessamine.

The Same Great Care. Just Faster.